Contextual Design
TODO: What is it? Here’s an article.
Steps in Contextual Design
From a presentation by the GOAT herself (Source)
| # | Step | Purpose | Phase |
|---|---|---|---|
| 1 | Contextual Inquiry | Talk to your customers in the field | Requirements & Solutions |
| 2 | Interpretation Session | Interpret the data as a team to capture key issues & activities | Requirements & Solutions |
| 3 | Work Models & Affinity Diagramming | Consolidate data across customers for a full market view | Requirements & Solutions |
| 4 | Visioning | Generate new products & the next product concepts steeped in data | Requirements & Solutions |
| 5 | Storyboards | Work out the details of particular tasks and roles | Define & Validate Concepts |
| 6 | Interaction Patterns & User Environment Design | Define system structure, function, content, & user interaction | Define & Validate Concepts |
| 7 | Paper Prototype Interviews | Mock up the interface to validate direction and UI with customers | Define & Validate Concepts |
| 8 | Visual Design & Agile Stories | Design and test the final look; base stories on validated functionality | Define & Validate Concepts |